A smarter way to get started

Start small.
Experience the difference.

Not ready to commit to a long-term outsourcing arrangement? Start with a structured pilot engagement and experience how Airsenseinc can support your people, processes and business operations.

Discuss a Pilot Service → Explore How It Works
Defined scopeClear expectationsMeasurable deliverablesFree diagnostic option
What is a pilot engagement?

Experience our services before making a longer-term commitment.

A pilot service is a short-term, clearly defined engagement that allows your business to experience our service delivery before moving into a longer-term managed services arrangement.

We work with you to identify an operational need, agree on the scope of work, establish expectations and deliver against measurable objectives within an agreed period.

It is a practical way to understand whether our people, processes and approach are right for your business.

A defined engagement

What you can expect.

Every pilot is designed around your business requirements, available resources and operational priorities.

  • Clearly agreed service scope.
  • Defined deliverables and responsibilities.
  • Agreed duration and service coverage.
  • Relevant performance measures.
  • A review and recommendation at completion.
Where we can start

Choose the operational support your business needs.

Our pilot engagements can be structured around specific operational challenges. Start with one service area and build from there.

Customer Experience

Give your customers a more consistent support experience while improving the way enquiries and service requests are managed.

  • Email and live chat support.
  • WhatsApp customer support.
  • Ticket management and categorisation.
  • Customer enquiry handling.
  • Quality monitoring and reporting.
Discuss this service →

Growth and Community

Build a more organised social media and community presence with consistent publishing, engagement and audience support.

  • Social media management.
  • Community engagement.
  • Content calendar coordination.
  • Audience and competitor research.
  • Social customer care coordination.
Discuss this service →

Business Operations

Take routine administrative work off your team's plate and create more room for important business priorities.

  • Virtual assistance.
  • CRM administration.
  • Appointment and meeting scheduling.
  • Data entry and record management.
  • Process and SOP documentation.
Discuss this service →
Our approach

From initial conversation to a working partnership.

We keep the process straightforward, transparent and focused on what your business actually needs.

01

Discovery

We learn about your business, current processes, operational challenges and support requirements.

02

Scope and Proposal

We define the service scope, responsibilities, deliverables, duration and commercial terms.

03

Onboarding

We align on access, tools, documentation, communication channels and operating procedures.

04

Delivery

Our team delivers the agreed services, monitors performance and shares relevant updates.

05

Review

We review outcomes, identify improvements and discuss whether a longer-term engagement makes sense.

Why start with a pilot?

A more considered way to outsource.

You should understand what you are committing to. A pilot gives both sides a practical basis for making that decision.

Lower initial commitment

Begin with a defined service scope and agreed duration instead of immediately entering a long-term arrangement.

Practical service evaluation

Experience how we communicate, manage workflows, handle responsibilities and deliver the agreed work.

Clearer long-term decisions

Use the pilot review to understand service suitability, operational requirements and opportunities for improvement.

Let's find your starting point

Your business does not have to figure everything out alone.

Tell us what is taking up your team's time, where your operations need support or what you want to improve. We will explore whether a pilot, including a free diagnostic pilot on your existing tools, is the right starting point.

Start a Conversation → or email info@airsenseinc.com
Frequently asked questions

Questions about our pilot services.

Here are some things businesses typically want to understand before starting a pilot engagement.

How long does a pilot engagement last?
The duration depends on the service scope and your business requirements. A pilot may run for 14 or 30 days, or another mutually agreed period that allows sufficient time for delivery and evaluation.
How much does a pilot cost? Is it free?
Our standard pilot engagements are paid, because they involve resources, service delivery and operational management. Pricing depends on the agreed scope, duration, workload, coverage and tools. We will discuss your requirements and provide a proposal before the engagement begins. For some businesses we also offer a short, free diagnostic pilot (see the next question).
Can I start with a free pilot using my existing tools?
For some businesses, yes. We can run a short, time-boxed diagnostic pilot on one channel or workflow using the tools and resources you already have. We agree the scope, success measures and review date up front, and you give us the access, documentation and a named contact we need. At the end, you receive a findings report with our recommendations on the tools and resources that would improve results, along with a costed proposal for the next stage. Any continuation is agreed separately. Get in touch to find out whether this suits your business.
Do I have to sign a long-term contract?
No. A pilot is designed as a separate, defined engagement. Any longer-term arrangement will be discussed and agreed separately after the pilot review.
Can I choose only one service?
Yes. You can begin with a specific service area such as customer experience, growth and community management, or business operations. The scope will be tailored to your needs.
What happens when the pilot ends?
We review the agreed deliverables and performance measures with you. If the arrangement is suitable, we can discuss transitioning into a recurring managed services agreement. You are not automatically committed to a longer-term contract.
Can a pilot be customised for my business?
Yes. Every business has different operational needs. We will work with you to establish a realistic scope, suitable deliverables and measurable expectations.

Outsourced customer, growth and operations teams for startups serving Africa, the UK, Europe and the US. Based in Lagos, Nigeria.

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